Privacy Policy
Mary Lou’s Smokehouse & Craft Bar

1. Introduction


At Mary Lou’s Smokehouse & Craft Bar, we value your privacy as much as we value good BBQ. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (GDPR).

By visiting our website, booking a table, or joining one of our events, you agree to the practices outlined here.


2. What Information We Collect

We may collect the following information:

  • Contact details: name, phone number, email address, postal address.
  • Booking information: reservation details, group size, special requests.
  • Payment details: when deposits or tickets are required (processed securely via third-party providers).
  • Website usage data: information about how you use our site (cookies, analytics).
  • Marketing preferences: if you sign up for our newsletters or promotions.


3. How We Use Your Information

We use your personal data to:

  • Manage table reservations and event bookings.
  • Respond to enquiries and provide customer support.
  • Process payments and issue confirmations.
  • Send updates, promotions, or event news (only if you opt in).
  • Improve our website, services, and customer experience.


4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing.

We may share your information with:

  • Service providers who help us run the business (e.g. booking platforms, payment processors, website hosting).
  • Authorities if required by law.


5. Cookies & Analytics

Our website uses cookies to:

  • Make the site easier to use (remembering preferences).
  • Track anonymous visitor data through Google Analytics or similar tools.

You can adjust your browser settings to refuse cookies, though some site features may not work properly.


6. Marketing

If you opt in, we’ll occasionally send you emails about events, offers, and Beaver news. You can unsubscribe anytime by clicking the link in the email or contacting us directly.


7. Data Storage & Security

  • Your data is stored securely within the UK/EU.
  • We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
  • Payment details are handled securely via trusted third-party providers and are not stored by us.


8. Your Rights

You have the right to:

  • Access the data we hold about you.
  • Correct or update your information.
  • Request deletion of your data.
  • Withdraw consent for marketing.
  • Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data.


9. How Long We Keep Data

We only keep your personal data as long as necessary for bookings, legal obligations, or until you ask us to delete it.


10. Contact Us

If you have questions about this policy or want to exercise your rights, contact us at:


11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.


Last Updated: March 2026